ISO 14001 + ISO 9001 CERTIFICATE | ENVIRONMENTAL MANAGEMENT
Royal Delfin and the Giant's Cliffs
Certificado ISO 14001
Certificado ISO 14001
- At NOSTRAMO, S.L., we take responsibility for formulating and approving our quality and environmental policy, which forms the basis of our whale watching service in the marine environment of Tenerife.
To this end, our company pursues excellence in service provision, complying with demanding quality criteria and requirements, as well as a conscious commitment to adequate environmental performance, in line with the UN Sustainable Development Goals (SDGs) and the Canary Islands Agenda 2030, which promote sustainability and conservation.
With a firm commitment to complying with these principles, we have established the following quality and environmental principles:
- 1.To make quality the cornerstone of the culture at NOSTRAMO, S.L., with the primary objective of customer and stakeholder satisfaction, emphasizing respect for the environment, a fundamental component of our organization.
2.Preserve the biodiversity and marine fauna of the Canary Islands, minimizing our environmental impact in general and especially during sighting maneuvers, ensuring the safety and well-being of species.
3.Identify the environmental aspects derived from the development of our activity, with the aim of preventing and reducing the negative impacts associated with them and promoting the responsible use of resources.
4.Guarantee the health and safety of the work team, customers, and the local community, promoting a sustainable work environment.
5.Comply with the legal and regulatory requirements related to our activity, including those required by our adherence to the Charter of Sustainability in Cetacean Sighting Tourism Services and the Biosphere Certification, ensuring the implementation of good practices, aligned with the principles and objectives of sustainable development.
6.Promote pollution prevention activities and encourage the use of recyclable materials.
7.Prevent environmental risks and limit possible consequences on the marine ecosystem.
8.Define quality and environmental performance objectives and targets that allow us to continuously improve.
9.Optimize our processes to eliminate non-quality costs and improve management. Maintain both internal and external environmental communication channels, with criteria of transparency, establishing a cooperative relationship with the authorities and an open dialogue with stakeholders and the public.
10.Maintain continuous improvement through periodic evaluation of our management system.
11.Collaborate with scientific, educational, and outreach projects for the conservation of the natural environment.
12.Inform and train staff and stakeholders to strengthen environmental awareness and responsibility, as well as improve the effectiveness and efficiency of the organization's processes.
13.Maintain open and transparent channels of communication with authorities and stakeholders.
14.Disseminate this policy to employees, customers, and suppliers, ensuring its accessibility in both physical and digital media.
- This policy was approved on April 16, 2025, by the Management of NOSTRAMO, S.L.
Tenerife Dolphin is the only sea excursion company in Tenerife with ISO 9001:2015 + ISO 14001:2015 certification.
