Cookies Policy

  • 1. What are cookies?

    A cookie is a text file that a web server may save on your computer´s hard drive in order to store any kind of information about you as a user. Cookies are used for different purposes such as storing data for upcoming visits, in order to recognise the use and avoid requesting authentication again, in order to find out which pages you visit, or to save your preferences in customisable areas...). Normally, websites use cookies in order to obtain statistical information about your web pages, and analyse the behaviour of your clients/users.

  • 2. Types of cookies

    Cookies can be classified according to the following criteria:
    Depending on who installs the cookies they may be:
    Own cookies: These are cookies that are sent to the user´s terminal equipment from a computer or domain managed by the editor themselves, from which the service requested by the user is provided.
    Third-party cookies:
    These are cookies that are sent to the user´s terminal equipment, either from a computer or domain managed by us or by a third party, but the information that the cookies collect is managed by a third party other than the website´s owner.
    Depending on their storage period the cookies can be:
    Session cookies:
    These are cookies that last for the period that the user spends browsing on the Website and are deleted when the browsing ends.
    Persistent cookies:
    They are stored on the user´s terminal for a longer period, thus facilitating control of the preferences chosen without having to repeat certain parameters each time the Website is visited.
    Depending on their purpose the cookies can be:
    Technical cookies: Technical cookies are the ones that are essential and strictly necessary for the correct functioning of a Website and the use of the different options and services it offers. For example, those for session maintenance, those that make it possible to use security elements, share content with social networks, etc.
    Customisation cookies:
    They allow the user to choose or customise characteristics of the Web page such as the language, regional settings or type of browser.
    Analytical cookies:
    These are the cookies used by Web portals, in order to create browsing profiles and find out the preferences of users in order to improve the range of products and services. They make it possible to control geographical areas of greater interest to a user, the most widely accepted information on the website, etc.
    Advertising cookies:
    They enable the management of advertising spaces based on specific criteria. For example, the frequency of access, the content published, etc. Advertising cookies make it possible, through the management of advertising, to store information about behaviour through the observation of habits, studying the access and creating a profile of the user´s preferences, in order to offer them advertising relating to the interests of their profile.

  • 3. Cookies used on our website

    www.tenerifedolphin.com uses the following types of cookies on the website:
    Technical cookies
    They allow the user to browse on the Website and use features such as the shopping basket.
    Customisation cookies
    They make it possible to find out the user´s preferences: language, pages visited..
    Analysis cookies
    We use Google Analytics cookies in order to quantify the number of users that visit the Website. These cookies make it possible to measure and analyse the way that users browse on the Website. This information enables NOSTRAMO S.L to continuously improve its services and the experience of the Website´s users. In order to obtain more information, you can consult the privacy page of Google Analytics: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage.
    Advertising and behavioural advertising cookies
    These cookies are used in order to show relevant advertisements for users according to the way that they use our website. Also, they limit the number of times that each user displays an advertisement and they help NOSTRAMO S.L to measure the effectiveness of their advertising campaigns. By browsing on this Website, the user accepts us installing this type of cookies on their devices and for us to carry out consultations when the user visits the Website of NOSTRAMO S.L in the future.

    Cookies installed on our web domain:


    Cookie’s name Purpose Own / third-parties Duration When is it installed?
    Session cookie Technical Own During the session When the Website is accessed
    sc_is_visitor_unique It calculates the number of unique visits to the website Own

    Two years When the Website is accessed
    _utma Google Analytics cookie that is used to distinguish the user´s session. Own Two years When the Website is accessed
    _utmb Google Analytics cookie that is used to distinguish the user´s session. Third-party 30 minutes When the Website is accessed
    _utmz Google Analytics que se utiliza para calcular el tráfico que proviene de motores de búsqueda (orgánico y PPC), las campañas publicitarias en display y la navegación dentro de la misma web (enlaces internos). Third-party 6 months When the Website is accessed
    _ga Google Analytics cookie that is used to distinguish the user´s session. Persistent

    Two years When the Website is accessed
    _gid Google Analytics cookie that is used to distinguish the user´s session. Persistent

    24 hours When the Website is accessed
  • This website, like most websites, includes features provided by third parties.
    Our website is a live website and may include new designs or services by third-parties. This may occasionally modify the cookies settings and result in cookies appearing that have not been outlined in detail in this policy.
    The third-party cookies used on our website installed by third party domains are as follows:

  • Holder Name When is it installed? Description Duration Further information
    google.com NID When you browse on the website Maps service provided by Google. The Google Maps cookies record the origin of the user and it makes it possible to count the number of times a user visits the site. They are technical and customisation cookies. 6 months Click here
    statcounter.com is_unique When you browse on the website Used to calculate the number of visits to the website Session Click here
    statcounter.com _cfduid hen you browse on the website It is established by the CloudFlare service in order to identify trusted web traffic. It does not correspond to any user ID on the web application, and nor does it store any identifiable personal data Click here

  • Our website does not control the cookies used by these third parties. For further information about the cookies of social websites or other external Websites, we advise you to review their own cookies.

  • 4. Information and obtaining consent for installation

    www.tenerifedolphin.com will seek at all times to establish appropriate mechanisms for obtaining the consent of the User in order to install the cookies that require it. When a user accesses our website a pop-up window appears informing them of the existence of cookies and the fact that by continuing to browse on our page they consent to the installation of cookies.

  • 5. How can I prevent the installation of cookies

    The user can configure their browser in order to enable or disable the cookies that they receive, or get their browser to notify them when a server wants to store a cookie. If any technical cookies are disabled, it is not possible to guarantee the correct functioning of some of the website´s features.

    The user can rule out the "analytical and advertising" cookies of Google Analytics being stored on their terminal via the exclusions systems provided by Google Analytics.

    Below, we also provide some examples of how to disable cookies:

    a) Via the browser setting itself:
    • Internet Explorer: http://windows.microsoft.com/es-es/windows-vista/block-or-allow-cookies
    • Firefox: https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-web
    • Safari: http://support.apple.com/kb/HT1677?viewlocale=es_ES.
    • Chrome: https://support.google.com/accounts/answer/61416?hl=es.
    • Opera: http://help.opera.com/Windows/11.50/es-ES/cookies.html

    For further information, please visit the website of the Spanish Data Protection Agency which helps to configure privacy settings for social networks, browsers and mobile operating systems. Further information.

    b) Via third-party tools:
    There are third-party tools, available online, that enable users to detect the cookies on each website they visit and manage their deactivation, for example:
    http://www.ghostery.com
    http://www.youronlinechoices.com/es/

  • 6. Links to other websites

    If you choose to leave our Website through links to other Websites that do not belong to our company, we will not be held liable for the privacy policies of those Websites or for the cookies that they may store on the user´s computer.

  • 7. Updating of our cookies policy

    This policy is reviewed regularly in order to ensure its validity; therefore, it may be modified. We recommend that you regularly visit the page where we will inform you of any updates in relation to this matter.